Before you begin, you want to be sure that the whole 3D-printing workflow is working correctly. Because it can be tricky, we have prepared a list that can help you identify if you still need to do something.
Follow these steps to setup your printer connection:
In order to make use of Ultimaker Platform it is crucial that your Ultimaker printer has an active internet connection. If you are working in a secure environment please make sure to check which ports and domains are available.
With an Ultimaker Account you can sign in any product within the Ultimaker Platform. After you have created an Ultimaker account, please continue by signing in to the Digital Factory. In the Digital Factory you can setup your Ultimaker printer for connectivity.
Create a free Ultimaker account or sign in to the Digital Factory.
By connecting your Ultimaker 3D printer you will get access to unique features within the Ultimaker platform. Generate a 6-Digit code on the printer display and enter in the code in the Ultimaker Digital Factory to establish a connection.
If you encounter an issue with generating the 6-Digit code on the printer, it's possible that you need to turn your printer off and on again to perform a soft reset. If this does not work your printer's access to our servers could being blocked. In that case make sure that you have all domains and ports allowed in your printer network and update your printer to the latest firmware.
Download and install Ultimaker Cura to your computer. Sign in to Ultimaker Cura, close the browser window and go back to your Ultimaker Cura desktop application. Ultimaker Cura will automatically detect and install your connected Printer.
When selecting a connected printer from your account Ultimaker Cura can load the available material configurations for that printer. This way you do not have to worry about configurations changes later.
After sending your print job 'via Cloud'in Ultimaker Cura you will get a message confirming the print job is sent to the printer. to the printer. Switch back to the Digital Factory to see monitor your print job.
Congrats, you're good to go!
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If you encountered an issue and unsure of where to go next, please reach out to support