Ultimaker Cura might crash when opening a file, when another application called 'Chitubox' is installed. There are two options to prevent Ultimaker Cura from crashing:
- Uninstall Chitubox completely and continue using Ultimaker Cura
- Uninstall the Chitubox thumbnail preview, by following these steps:
- Open cmd with administrator rights
- Enter the command: regsvr32 /u "C:\Program Files\<path to CHITUBOX_Thumbnail.dll>"
- Restart the resource manager
If this does not resolve your issue, please submit a request to get support from the Ultimaker Cura team.