This error code is added to track instances whereby the printer has detected a Null value for the EEPROM of a print core. It can occur because:
- There is no print core installed in the print head
- There was a sudden communication error between the print core and the print head PCB
If you require further support, please contact us by submitting a ticket.
Please ensure to include the error number (ERXX) and your printer's log files.