ER71 - Printcore EEPROM read zero

This error code is added to track instances whereby the printer has detected a Null value for the EEPROM of a print core. It can occur because:

  • There is no print core installed in the print head
  • There was a sudden communication error between the print core and the print head PCB

If you require further support, please contact us by submitting a ticket.

Please ensure to include the error number (ERXX) and your printer's log files.

 

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