On this page, you can find the official Ultimaker end of life policy. This policy describes, in general, the phases which occur after an Ultimaker product has been discontinued. It outlines the responsibilities of Ultimaker in these phases and describes what customers may reasonably expect from Ultimaker regarding service after their Ultimaker product has been officially discontinued.
This End of Life policy applies to all Ultimaker products for which a Discontinuance notice is published after December 1, 2020, unless specifically noted otherwise. Product-specific Discontinuance notices including effective dates can be found in the support section Product lifecycle notices.
Ultimaker products go through several phases in their lifecycle. The table below shortly describes what can be expected for Ultimaker printers and products in each phase.
|Status||When||What to expect|
|Active product||Between release date until publication of product discontinuance notice||
End of offering
|After publication of product discontinuance notice until the end of service date||
|End of service||After the end of service date has passed||
For detailed information regarding the end of offering and end of service phases please refer to the official Ultimaker End of Life policy. This can be downloaded as a PDF below.