Firmware recovery for the Ultimaker 2+ Connect

In certain cases, a complete reset of the Ultimaker 2+ Connect is necessary to resolve problems. For example, when the printer is failing to boot up correctly and the display is stuck on the Ultimaker 2+ Connect logo.

When it is necessary to do a full reset, follow the instructions on this page to perform a firmware recovery.

Instructions

This process consists of three simple stages. You only need a USB drive, the hex screwdriver, and sufficient space to place the printer on its side. The complete process takes about 20 minutes.

1. Prepare the USB 2. Recovery 3. Complete setup 

First, place the correct recovery file on a USB drive:

  1. Download this firmware recovery file
  2. Place the file in the root directory of a USB drive
  3. Safely eject the USB

Tip: You can always get the latest recovery file by downloading the latest firmware from this page. Change the .img extension to .zip and expand the file. You will find the omega2.bin file in the contents.

Now move on to the second stage of the firmware recovery procedure.

Need further support?

If the recovery process failed or if you have questions about the steps listed on this page, please reach out to support by submitting a ticket so we can assist in further troubleshooting.

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