How does Ultimaker feel about third-party products?

In general, Ultimaker takes a positive stance on third-party products. Whereas Ultimaker invests heavily in providing a perfect workflow for our end users, we always keep in mind that the Ultimaker platform should allow third parties to add value and reach out to niches with specific needs that Ultimaker, as a generic solution, cannot satisfy.

While we at Ultimaker continuously focus on delivering the best possible results with our own workflow-components such as Ultimaker Cura, Ultimaker Materials and cloud services, we build an open platform. If you are using third-party products in combination with your Ultimaker we cannot guarantee the proper functioning of the Ultimaker printer.

What happens to the warranty?

Using third-party products as such does not change the rights derived from the Ultimaker warranty. Damage caused by third-party products will not be repaired under the Ultimaker warranty. We recommend using Ultimaker materials for a good user experience.

Note: For more information, read the Ultimaker warranty policy of your printer.

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