Information
If filament breaks and/or gets stuck within the Ultimaker S5 or Material Station, this will prevent processes of the Ultimaker S5 Pro Bundle from functioning correctly. This will often lead to problems with material loading, which is explained on this page.
Tip: To decrease issues with broken filament in the Ultimaker S5 Pro Bundle, it is recommended to position PVA in the filament path that has fewer curvatures and thereby less stress on the filament. Therefore, it is recommended to use PVA in bay F when using extruder 2 or alternatively in bay A when using extruder 1. Additionally, it is recommended to use an Ultimaker S5 with a fine knurl feeder.
This page contains step-by-step instructions on how to remove the broken material from the system. There is no need to disassemble the Pro Bundle or Material Station, apart from detaching a Bowden tube. Follow the link for the error message provided on the Ultimaker S5 display to get more troubleshooting information for the specific case or read the instructions below.
Note: These instructions are also available as a PDF, which is found at the bottom of this page.
The following items are required:
- Dummy filament (non-flexible and at least 2 meters)
- Wire cutters / cutting pliers
- Flat-nosed pliers
Note: These troubleshooting steps apply to broken PVA, but the same steps can be taken if another type of material is stuck in the Material Station. If you need to remove broken filament according to the steps in the material loading wizard, it may not be necessary to power down the Pro Bundle.
Instructions
|
|
|
Note: The end of the PVA filament could still be stuck in the prefeeder. Gently and carefully pull the filament out. |
Note: Do not detach the Bowden tubes from the decoupler. This risks damaging the tubes and it is difficult to reinsert them properly. |
Note: Choose a non-flexible filament such as PLA or Tough PLA.
|
Note: Avoid sharp edges; this may damage the
|
Note: Sometimes, more force is needed than expected. If it is not possible to push the material through, try pushing from an adjacent bay. For extruder 1, try the bay to the right. For extruder 2, |
|
Note: Again, cut the filament at an angle and avoid sharp edges. |
Note: Use pliers to grab the Material, this will give a better and firmer grip. It may take some force to pull the material through. |
|
After performing these steps to remove the broken material and reconnecting the Bowden tube, you can now insert the power cable into the Material Station and switch on the Ultimaker S5 to continue operation.
Comments
Article is closed for comments.