The UltiMaker 2+ and UltiMaker 2 Extended+ 3D printers were first released in 2016. Building on the success of the UltiMaker 2 series, but enriched with community upgrades and improvements, the UltiMaker 2+ made single-extrusion printing even more reliable.
Product Discontinuance Notice
The UltiMaker 2+ and UltiMaker 2 Extended+ are no longer manufactured or actively sold. These products were officially discontinued in December 2021. After the product discontinuance, UltiMaker offered a service period of three years for these printers, until January 1, 2025.
Note: The product discontinuance includes the compatible kits and add-ons for these printers, such as the Maintenance kit, Extrusion Upgrade kit, and Advanced 3D Printing kits.
Between the Product Discontinuance date and End of Service date, the following services were provided:
- Support. Customer Service will answer questions and help with troubleshooting.
- Service parts. Spare parts for maintenance and repairs are available while supplies last.
- Software. New software features and updates are not guaranteed, but bug fixes, patches, and workarounds could be provided.
End of Service Notification
The service period for the UltiMaker 2+ and 2 Extended+ ended on January 1, 2025. This means that the UltiMaker 2+ series printers and their model-specific kits and add-ons are no longer produced, sold, or supported.
If you own an UltiMaker 2+ or 2 Extended+, what does this mean for your product?
|
Support content
|
All support articles for the UltiMaker 2 and 2+ series remain online. The content may no longer be moderated or maintained, and notes are added about the product discontinuance, for articles or sections thereof that specifically apply to the UltiMaker 2 series.
|
|---|
|
Service parts
|
The availability of service parts is not guaranteed. This particularly applies to any spare parts that are uniquely compatible with the discontinued product. Parts can only be offered as long as they are in stock. Alternatives might be offered, if available / possible.
|
|---|
|
Technical support
|
Technical support and assistance from the UltiMaker Customer Service team or local service resellers are not guaranteed. UltiMaker can currently not respond to support cases for discontinued (unsupported) products; support cases for the UltiMaker 2+ will be auto-closed. Refer to the support pages for troubleshooting information or contact your local reseller. Based on parts and resources, a solution to a technical issue may not be available.
|
|---|
|
Software
|
The UltiMaker 2+ firmware has not been in development since the product discontinuation. No new firmware versions will be released. The UltiMaker 2 series printers are still compatible with UltiMaker Cura. However, UltiMaker cannot guarantee the compatibility of this discontinued product with future software versions.
|
|---|
Additional information
For more information, please read the Product Discontinuance Notice and/or UltiMaker's End of Life policy.
