Ultimaker uses functional, analytical and tracking cookies. Tracking cookies enhance your experience on our website and may also collect your personal data outside of Ultimaker websites. If you agree with the use of tracking cookies, click “I agree, continue browsing”. You can withdraw your consent at any time. If you do not consent with the use of tracking cookies, click “Refuse”. You can find more information about cookies on our Privacy and Cookie Policy page.

Ultimaker Support
Submit a request

Hi, how can we help?

  1. Ultimaker Support
  2. 3D Printers
  3. Ultimaker 3
  4. Error Messages

Error Messages

  • Unable to download firmware due to lack of space on printer - ER09
  • An unspecified error has occurred - ER11 
  • Max temp. error on PrintCore - ER12 
  • Min temp. error on PrintCore  - ER13 
  • Max temp. error on the build plate sensor - ER14
  • Heater error on PrintCore  - ER15
  • The Z axis is stuck or the limit switch is broken - ER16
  • The X or Y axis is stuck or the limit switch is broken - ER17
  • There is a communication error with the print head- ER18
  • There is an I2C communication error - ER19
  • There was an error with the safety circuit - ER20
  • There was a sensor error within the print head - ER21
  • Active leveling correction failed - ER22
  • An incorrect print temperature is specified - ER23
  • An incorrect build plate temperature is specified - ER24
  • The motion controller failed to be updated - ER25
  • This print job is not suitable for this printer - ER26
  • ER36 - Safety circuit error

Ask our community of experts

Go to our community

© Ultimaker Support