End of Service notification Ultimaker S5R1

The Ultimaker S5R1 will officially enter the End of Service phase per October 1, 2023. This means that this printer model will no longer be produced, sold, or supported from this date forward.

Note: Please consult our support documentation to identify if your Ultimaker S5 is the R1 or R2 type.

Rights and responsibilities

If you own an Ultimaker S5R1, what does this mean for your product?

Support content All support articles for this product will remain online for the time being. A note has been added that the product is discontinued.
Service parts The availability of service parts is not guaranteed. Parts can only be offered as long as they are in stock. Alternatives might be offered.
Technical support Technical support and assistance from the Ultimaker Customer Service team or local service resellers are not guaranteed. You can still contact us by submitting a ticket, but take into account that the end of service date has passed. Based on parts and resources, we may not be able to offer a solution.
Software There will not be any new firmware releases for this printer. Ultimaker cannot guarantee the compatibility of this discontinued product with future software versions.

Documentation

You can read more about Ultimaker's End of Life policy and the Ultimaker S5R1 phase-out on the following pages:

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