End of Service notification Ultimaker 2 Go

Product notification

This product has been discontinued and the end of service has passed. The information on this page remains available, but is no longer supported.

The Ultimaker 2 Go is officially in the End of Service phase per October 6, 2021. This means that this printer model and its compatible add-ons (listed below) are no longer produced, sold, or supported.

Rights and responsibilities

If you own an Ultimaker 2 Go, what does this mean for your product?

Support content All support articles for this product will remain online for the time being. A note has been added that the product is discontinued.
Service parts The availability of service parts is not guaranteed. Parts can only be offered as long as they are in stock. Alternatives might be offered.
Technical support Technical support and assistance from the Ultimaker Customer Service team or local service resellers are not guaranteed. You can still contact us by submitting a ticket, but take into account that the end of service date has passed. Based on parts and resources, we may not be able to offer a solution.
Software There will not be any new firmware releases for this printer. Ultimaker cannot guarantee the compatibility of this discontinued product with future software versions.

Documentation

You can read more about Ultimaker's End of Life policy and the Ultimaker 2 Go phase-out on the following pages:

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