The Ultimaker 2 Go safety and compliance

Product notification

This product has been discontinued and the end of service has passed. The information on this page remains available, but is no longer supported.

General safety information

  • The Ultimaker 2 Go generates high temperatures and has hot moving parts that can cause injury. Never reach inside of the Ultimaker 2 Go while it is in operation. Always control the printers with the controller button at the front or the power switch at the back. Allow the printer to cool down for 5 minutes before reaching inside.
  • Do not change or adjust any parts of the Ultimaker products unless the change or adjustment is authorized by the manufacturer
  • Do not store items inside the Ultimaker products
  • Ultimaker products are not intended for use by persons with reduced physical and/or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been given instructions concerning the use of the appliance by a person responsible for their safety
  • Children should be under constant supervision when using Ultimaker products


The conditions or methods used for assembling, handling, storage, use, or disposal of the device are beyond our control and may be beyond our knowledge. For this and other reasons, we do not assume responsibility and expressly disclaim liability for loss, injuries, damage, or expense arising out of or in any way connected with the assembly, handling, storage, use, or disposal of the product.

Electromagnetic compatibility (EMC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment can radiate unintentional radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area may cause interference in which case the user will be required to correct the interference at his own expense.

Electrical safety

The external power supply should not be tampered with. If due to a defect a replacement is needed, it should only be replaced by the original type.

A mains socket with protective earth/ground terminal must be used. Make sure that the building installation has dedicated means of over-current and short-circuit protection.

Always unplug the product before performing maintenance or modifications, unless explicitly stated otherwise for certain (maintenance) processes.

Caution: Always unplug the printer before doing maintenance or modifications.

Mechanical safety

The Ultimaker 2 Go contains moving parts.

  • Pinching and entanglement hazard. Do not reach into the top area of the printer during operation due to a pinching hazard. Do not lean over the printer during operation due to a risk of entanglement of hair, jewelry, and/or scarfs. This may cause minor pain, but no significant injury to the user is expected from pinching or entanglement by the drive belts.
  • Crushing or pinching hazard. The force of the build plate is limited but may cause minor injury, so stay out of the reach of the build plate during operation.

Note: Always unplug the product before performing maintenance or modifications, unless explicitly stated otherwise for certain (maintenance) processes.

Risk of burns

There is a potential risk of burns. The nozzle can reach temperatures of up to 260°C. Never touch the nozzle with your bare hands while it is hot. Hot surface hazard stickers are placed on the print head to warn the user about this risk.

Note: Always allow the product to cool down sufficiently before performing maintenance or modifications unless explicitly stated otherwise for certain (maintenance) processes.

Emission hazard

During 3D printing, Ultrafine Particles (UFPs), Volatile Organic Compounds (VOCs), and other chemical substances may be emitted. Above certain concentrations (Threshold Limit Values, TLV), these emissions can pose a risk. Concentrations are influenced by the filament and adhesive used, print conditions (e.g. print temperature), room volume, Air Exchange Rate (AER), and the number of printers in a room.

Ultimaker products are designed for use with Ultimaker materials and are open for use with materials from third‐party suppliers. The Ultimaker 2 Go was designed specifically for use with Ultimaker PLA.

  • Safe use information for Ultimaker materials. Ultimaker materials can be printed safely without any filtering using the recommended temperatures and settings in a well‐ventilated area (minimum refresh rate or AER of 1.8 for a room size of 30.6 m3). When multiple Ultimaker 3D printers are operated in a contained environment, concentrations of UFPs and/or VOCs will increase. Depending on the specific situation, please consider other safety measures, such as an Air Manager to control UFPs, or a separate filter, cabinet, and/or dedicated ventilation system.
  • Safe use information for third‐party materials. Make sure to check with your material supplier whether additional risks and safety measures apply. Additional safety measures may include a filter for the safe usage of such materials. Please take the relevant information provided by the supplier of such filament/material into account at all times for safe operation. Please check the safety data sheet of each specific material for information. Ultimaker cannot be held responsible for any adverse effects from the use and/or performance of third‐party materials.

Note: For classrooms and other locations where children may be present during printing, the use of Ultimaker PLA is strongly recommended.


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