Ultimaker no longer manufactures the Ultimaker 2 Go. These support pages are retained for Ultimaker 2 Go users and support will continued to be provided by our partner network.

The Ultimaker 2 Go comes in reusable, durable packaging that has been specially designed to protect your Ultimaker 2 Go in transport. To properly unpack your Ultimaker 2 Go, please follow the steps described below.

Start unboxing

After having opened the cardboard box in which your Ultimaker 2 Go was delivered the unboxing can begin. Start unpacking by taking the Ultimaker 2 Go out of the cardboard box. You can best do this by carrying the belt and holding the cardboard box while lifting the Ultimaker 2 Go.

Open it up

When the Ultimaker 2 Go has been taken out of the box you can loosen the belt that’s placed around the foam packaging. This allows you to open the top cover, where you will find the quick start guide and accessories.

Removing the foam packaging

Open up the complete packaging by lifting it at the hole at the side of the packaging. Now you can take out the spool with PLA filament and place the Ultimaker 2 Go on your desk. Make sure you hold the Ultimaker 2 Go on the frame and don't hold it on the belts or axes while carrying it.

Removing protection

There is some packaging material under the build plate. You can easily remove it by lifting the build plate with your hands. At last, cut the zip tie with which the print head is secured and your Ultimaker 2 Go is ready to use.

What's included?

Supplied with your Ultimaker 2 Go is an SD card in the 3D printer and several other accessories as well. This is everything you need to start printing. Before continuing make sure to check if all accessories are included.

1. Power supply and cable
2. Spool holder
3. Glass plate
4. Filament
5. USB cable
6. Blue tape
7. Grease
8. Hex wrenches (1.5 mm, 2 mm, 2.5 mm)
9. Calibration card
10. Test print
11. Spare parts (hot end, PT100 sensor)